Jamie Ketskemety| Enthusiast | 23 |Members| 72 posts
I am having issues on various W7 builds where Receiver 4.1/4.2 will not launch ICA files. When you try to open a published app from either the StoreFront Web site or Receiver self service, it displays the error 'Cannot start app. Please contact your helpdesk'.
I have uninstalled Receiver, using the Receiver cleanup utility, and manually removed any Receiver registry keys/folders etc before re-installing but this does not make any difference.
When verbose logging is enabled, a problem.txt Self Service log is produced when trying to launch an app. This shows a 'launch error code 3' when trying to launch the ICA file.
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Any idea what this means and how I go about resolving the issue?
If I launch the ICA file manually from Windows Explorer, the published app will launch successfully.
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This problem is not happening on all machines and so I don't believe it is a StoreFront issue. (StoreFront 2.6 on Windows Server 2012 R2 is being used).
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